IDESCO - Service

61 Years of Quality Service

Founded in 1943, IDESCO is conveniently located in New York City, thus allowing us to provide you with prompt, courteous and excellent service by highly-qualified factory-trained personnel. Our customer service and technical service department can help make the difference in the successful operation of a security system. And we haven't forgotten how we got started or how we maintain such a large group of repeat customer business - SERVICE.

SPECIALIZED AND COMPLETE SERVICE
At IDESCO, we provide our customers, large and small with a one-stop, full service source to meet all of their security needs. Our technical staff specializes in the design, fabrication and installation of new systems, as well as renovations, upgrades and maintenance of existing security systems.

ATTENTION TO DETAIL
We guarantee quality service every step of the way. The variety of services that Idesco offers helps you to avoid the time consuming and often frustrating solicitation of separate contractors that is part of the process of a security system. Idesco is fully equipped, and designed to handle all of your security needs, no matter what the size of the project. It is our policy to assign a knowledgeable, attentive and experienced account executive to each of our customer accounts. Your account executive will be involved in every phase of your project.

We are able to offer guarantees on all of our work because we strive for excellence. All Idesco service contracts are subject to stringent quality control reviews by our staff of expert, on-site quality control technicians and specialists. Our stridence and attention to detail ensure professional results from the inception of project, to its completion. We guarantee your satisfaction for years to come.

STRUCTURED FOR SERVICE
Our service and maintenance organization provides the same level of excellent service to our customers that have systems that have been installed by others as we do its clients who have existing security systems installed by us. Our service and maintenance department personnel are knowledgeable and prepared to service your security system. At Idesco we work with our customers to design a preventive maintenance program to suit both the technical needs of the equipment and the needs of their business.

The Service Department's state of the art dispatching team is able to deliver timely, courteous and professional service, with one phone call.

BLUEPRINT FOR SUCCESS
At Idesco, we endeavor to make it as simple as possible for you to initiate a Security project. Our team of experts will estimate the cost of your requirements, purchase all materials, plan and review your technical designs and set a working timetable to complete the job to your exact needs and specifications. We always factor in such variables as future expansion, upgrades and your changing business needs. We work hard to keep an eye on your bottom line by providing these full scale capabilities at competitive prices. At Idesco we serve people, not just their business. We are committed to fully realizing your individual or corporate needs and pride ourselves on a network of loyal and satisfied customers.